Enterprise Support Services
Transforming operational complexity into strategic advantage through the powerful partnership of CB Tech and Visual Edge IT. Led by industry experts including Pro Football Hall of Famer Cris Carter, we deliver comprehensive enterprise support across facilities, documents, IT, cybersecurity, and print management.
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Transforming Enterprise Support
Strategic Partnership
Combined expertise in facilities, documents, IT, cybersecurity, and print management delivered through a single, streamlined relationship.
National Deployment
Extensive coverage with local service delivery ensures consistent quality and responsiveness across your entire enterprise footprint.
Diversity Certified
Meet supplier diversity goals with CB Tech's prestigious NMSDC Corporate Plus® certification while receiving enterprise-grade solutions.
Championship Leadership
Led by industry veterans and Pro Football Hall of Famer Cris Carter, bringing a winning strategy to enterprise operations.
The Operational Complexity Challenge
72%
Vendor Overload
Of enterprises manage 10+ operational vendors across facilities and IT, creating coordination challenges
61%
Integration Issues
Of CIOs cite operational integration as their top infrastructure challenge
83%
Security Gaps
Of businesses lack coordinated document security and IT security strategies
$1.2M
Hidden Costs
Average annual cost of multi-vendor complexity per enterprise
You Innovate. We Operate.
Focus On Core Business
Concentrate your resources on innovation and growth while we manage the operational infrastructure that supports your enterprise.
Our unified approach eliminates silos between physical and digital operations, creating a seamless experience for your employees and customers.
Partnership Strengths
  • CB Tech: National facilities maintenance, document destruction, waste recycling
  • Visual Edge IT: Enterprise IT, managed services, cybersecurity, print optimization
  • Combined 120+ years of operational experience
  • Joint commitment to service excellence and measurable outcomes
  • Diversity advantage through NMSDC Corporate Plus® certification
Enterprise Support Services
Device Lifecycle Services
Full lifecycle management from procurement to end-of-life, device integration, configuration, and secure deployment, ongoing maintenance, support, and asset management, refresh planning, and Device as a Service (DaaS) subscription options.
Digital Mail Services
Full Modernization of outbound and outbound mail, mail scanning, forwarding, storage, and secure shredding, package management across all major carriers, business address services, and enterprise solutions with API access and SSO integration.
National Tier 1 Support
24/7 help desk and call center support, first-line troubleshooting and issue resolution, managed IT services with proactive monitoring, cloud backup and data restoration, network services and structured escalation management for complex issues.
One Partner. Complete Coverage.
Enterprise Facilities Management
Comprehensive maintenance services across 22+ categories with 75,000+ certified field service providers nationwide.
Strategic Document Services
"Strategic Defense" approach with NAID® compliant destruction, intelligent workflows, and comprehensive compliance reporting.
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IT Infrastructure Management
24/7 monitoring, networking, cloud services, remote and deskside support, plus backup and business continuity solutions.
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Enterprise Cybersecurity
VantagePoint defense system with AI-powered threat detection, Virtual CISO services, and integrated physical/digital security.
Print Environment Optimization
Fleet assessment, secure print management, document workflow automation, and cost reduction with sustainability benefits.
TotalCare Protocol
Customer Analysis & Solutions
We begin with a comprehensive discovery process to understand your unique challenges and opportunities, developing tailored recommendations that align with your strategic objectives.
Implementation Process
Our structured implementation protocols ensure seamless transitions with minimal disruption to your operations, providing clear communication and accountability at every step.
Operations & Best Practices
We deliver consistently excellent service through standardized processes, rigorous quality controls, and best practice methodologies proven across 45,000+ clients nationwide.
Strategic Communication
Regular business reviews provide performance transparency, strategic adjustments, and continuous improvement to maximize your ROI and operational excellence.
Strategic Differentiators
Championship Leadership
  • Cris Carter, Pro Football Hall of Famer, brings championship focus and a winning strategy to every initiative. Jeff Davis leverages 30+ years of enterprise service leadership to drive operational excellence and client success. Eric Stavola, MS.CIS, MS.ED, VP of Managed Services, adds 25+ years of expertise in technology transformation, technical leadership, and strategic execution.
Diversity Advantage
CB Tech's prestigious Corporate Plus® certification with the NMSDC supports your Tier 1 diversity procurement goals with robust reporting and additional tax benefits.
Single-Vendor Advantage
Achieve 42% average cost reduction through vendor consolidation while eliminating cross-vendor accountability gaps and gaining enterprise-wide visibility through a single dashboard.
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Technology-Enabled Operations
Leverage SMART™ platform for facilities, ServiceNow integration, VantagePoint cybersecurity with AI protection, and unified business intelligence reporting.
Industry Expertise
Healthcare
Specialized solutions for EHR security, HIPAA compliance, and facility sanitization that meet the unique challenges of healthcare environments while supporting patient care excellence.
Financial Services
Comprehensive regulatory compliance, enhanced security protocols, and operational efficiency improvements tailored to the demanding requirements of financial institutions.
Manufacturing
Integrated OT/IT solutions, facility safety programs, and document control processes designed to support production environments and supply chain operations.
Education
Complete campus management, student technology support, and secure testing environments that enhance the educational experience while maximizing resource utilization.
Our scalable solutions adapt to enterprises of all sizes, from comprehensive support ecosystems for large organizations to modular solutions for mid-market companies and essential services for small businesses.
Success Stories
Financial Services Transformation
Consolidated 6 legacy service desks for a financial services company with 3,000 locations, resulting in $2M annual cost reduction and 93% first-call resolution.
Manufacturing Integration
Implemented comprehensive facilities and IT support for a global manufacturer with 22 locations, achieving 27% reduction in operational costs and 42% faster response times.
Healthcare Security
Deployed integrated EHR protection and document destruction for a regional healthcare system, eliminating security incidents while reducing document management costs by 31%.
Seamless Implementation
1
Discovery
Comprehensive operational assessment to establish baseline metrics and identify opportunity areas.
2
Transition Planning
Detailed implementation roadmap with minimal disruption and dedicated transition management.
3
Phased Deployment
Methodical service rollout with regular stakeholder communication and knowledge transfer.
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Continuous Improvement
Ongoing optimization through rigorous SLA monitoring, reporting, and strategic adjustments.
Our partnership roadmap extends from initial discovery through market leadership, with flexible engagement options including Executive Briefings, Discovery Assessments, Proof of Concept pilots, and full Enterprise Programs aligned with your business outcomes.
The Enterprise Support Powerhouse Advantage
Strategic Advantage
Transform operational complexity into business acceleration
Unified Security
Seamless protection across physical and digital domains
Operational Excellence
Proven results in cost reduction, efficiency, and compliance
Single Partnership
One relationship for all enterprise support needs
With hall of fame leadership and championship execution, our diversity-certified program delivers transformative results through a single, strategic partnership. Experience the Powerhouse advantage that combines world-class expertise, proven methodologies, and innovative technology to elevate your operational infrastructure.
Begin Your Transformation
CB TECH Services
  • HVAC & Mechanical
  • Roofing & Building
  • Envelope
  • Plumbing & Electrical
  • Janitorial & Cleaning Services
  • Document Destruction & Storage
  • Waste Management & Recycling
  • Landscaping & Snow Removal
  • Security & Life Safety
Visual Edge IT Services
  • Managed IT Services
  • Cybersecurity Solutions
  • Cloud Services & Migration
  • IT Help Desk & Deskside Support
  • Print Management & Optimization
  • Unified Communications
  • Data Backup & Recovery
  • Network & Infrastructure Management
Implement a Proof of Concept
Start with a focused pilot in a specific operational area to experience our capabilities firsthand. This low-risk approach demonstrates value quickly and provides a foundation for broader implementation.